Is the price of a ticket purchased via KOLEO the same as at the ticket office on the train station?
Yes, all the tickets available through KOLEO are priced exactly the same as those which can be purchased at the...
- Pomoc KOLEO
- Help | Support (international helpdesk)
Help | Support (international helpdesk)
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Traveling with children
Different train carriers have made separate sets of rules regarding the topic of a discount for a child. In many... -
Does every ticket have a time frame?
The time frame of a ticket is determined by the train carrier that is the owner of the train for... -
Can I use my ticket for a different train than I originally planed to?
Within the time frame for which a ticket is valid a person with that ticket can take any train that... -
How to exchange or refund a ticket?
A ticket bought through KOLEO can be refunded or exchanged by the User one time. A refund will allow to... -
I’ve just bought a ticket for more than one person and I’ve received only one document!
The person whose name is visible on the ticket will be considered the ticket owner and that person will have... -
How to buy a ticket for a disabled person (and her/his caregiver) and which discount to choose?
Before you start your journey (or even before you buy a ticket) you should determine which (and even if) discount...