How can I delete my KOLEO account? How to delete an existing account? You cen delete your account yourself. You can do it here: https://koleo.pl/my/account If you...
How can I add or remove more Passengers and enter or delete their data? There are two ways to enter the Passengers data: – Visit the bookmark “PASSENGERS” https://koleo.pl/profile/passengers and input the data set...
Can I change the time and/or date of departure? To do that you will need to exchange the whole ticket. See here: https://pomoc.koleo.pl/pytanie/how-to-exchange-or-refund-a-ticket Please keep in mind (after the...
Where will I find the refunded payment for the ticket that I’ve returned? The refund will appear on your KOLEO account – which you can access here: https://koleo.pl/profile/finances and the bookmark Konto KOLEO in our...
How to purchase a ticket for more than one person? When using KOLEO you can purchase a ticket for yourself and up to five companions – so six in total....
How can I change language to English? Simply visit our default homepage: https://koleo.pl/ And choose the English (or other available) language from the list. You will find...
Luggage Each passenger can take up to 3 pieces of hand luggage such as a suitcase, backpack, travel bag, briefcase, skis,...