Where will I find the refunded payment for the ticket that I’ve returned?

The refund will appear on your KOLEO account – which you can access here: https://koleo.pl/profile/finances and the bookmark Konto KOLEO in our applications both for Android and iOS.

That refund may now be used for acquiring another ticket and that is the safest and quickest form of payment. The account may be charged up according to the information that can also be found after entering the bookmark PAYMENTS.

You can also decide to reclaim all the amount to your personal bank account and to do that please contact the: pomoc@koleo.pl